Certified

Rapport Building

Certified

Objection Handling

Certified

LinkedIn Prospecting

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Course Catalog

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Rapport Building

Sales is all about relationships, and developing the skills to build and nurture your relationships with prospects is crucial to SDR success. In this course, you will learn the beginning steps to develop rapport with your prospects, from personalizing your outreach to actively listening to their pain points and needs.

CURRICULUM

4 MODULES

Module 1

Quality vs. Quantity - Customized, Personalized Outreach

Module

Module 1 Assessment

Module 2

Qualifying Your Leads - Reaching Out to the Right Prospects

Module

Module 2 Assessment

Module 3

Active and Adaptive Listening - Make the Prospect Feel Heard

Module

Module 3 Assessment

Module 4

Asking the Right Questions - The Best Questions to Ask Before Selling

Module

Module 4 Assessment

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Cold Conversion

Every sales process involves some form of cold outreach: calling, emailing, or messaging someone who has not inquired about your product or service. In this course, you’ll gain the skills to transform cold leads into triumphant clients by learning how to engage with leads via multiple channels, warm prospects up, and make successful phone connections.

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Objection Handling

Your prospect likes aspects of your product or service but they’re hesitant to buy-in? We’ve all been there. When it comes to turning a no into a yes – overcoming objections is key. In this course, you’ll understand how to address the most common objections from prospects and learn how to best communicate the value of what you’re selling in order to close the deal.

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